{"id":8618,"date":"2025-08-29T11:06:07","date_gmt":"2025-08-29T11:06:07","guid":{"rendered":"https:\/\/aeaprintup.pt\/?page_id=8618"},"modified":"2026-03-17T19:31:53","modified_gmt":"2026-03-17T19:31:53","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/aeaprintup.pt\/en\/termos-e-condicoes\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8618\" class=\"elementor elementor-8618\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ad1dfe e-flex e-con-boxed e-con e-parent\" data-id=\"3ad1dfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-698f93e elementor-widget elementor-widget-heading\" data-id=\"698f93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Termos e Condi\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e8cfd3 e-flex e-con-boxed e-con e-parent\" data-id=\"8e8cfd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb9f007 elementor-widget elementor-widget-text-editor\" data-id=\"cb9f007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"239\" data-end=\"268\">1. Informa\u00e7\u00f5es da Empresa<\/h3>\n<p data-start=\"438\" data-end=\"556\">Este website \u00e9 propriedade de <strong data-start=\"468\" data-end=\"487\">AM &amp; AG\u202fPRINTUP<\/strong>, com o NIF 518982327, com sede em Rua do Lomb\u00e3o 380, 4755-445 Barcelos.<\/p>\n<p data-start=\"558\" data-end=\"636\"><strong data-start=\"558\" data-end=\"572\">Contactos:<\/strong><br data-start=\"572\" data-end=\"575\">Email: <a rel=\"noopener\" data-start=\"582\" data-end=\"601\">geral@aeaprintup.pt<\/a><br data-start=\"601\" data-end=\"604\">Telefone: 964570598<\/p>\n<h3 data-start=\"451\" data-end=\"479\">2. Aceita\u00e7\u00e3o dos Termos<\/h3>\n<ul data-start=\"480\" data-end=\"801\">\n<li data-start=\"480\" data-end=\"572\">\n<p data-start=\"482\" data-end=\"572\">Ao aceder e utilizar o site AM &amp; AG\u202fPrintUp, o utilizador concorda com os presentes Termos e Condi\u00e7\u00f5es. Caso n\u00e3o concorde, deve abster-se de usar o site e os servi\u00e7os oferecidos.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"803\" data-end=\"822\">3. Produtos e Servi\u00e7os<\/h3>\n<ul data-start=\"823\" data-end=\"1076\">\n<li data-start=\"823\" data-end=\"895\">\n<p data-start=\"891\" data-end=\"981\">A <strong data-start=\"893\" data-end=\"912\">AM &amp; AG\u202fPRINTUP<\/strong> oferece servi\u00e7os de impress\u00e3o 3D e personaliza\u00e7\u00e3o de produtos.<\/p>\n<ul data-start=\"983\" data-end=\"1215\">\n<li data-start=\"983\" data-end=\"1118\">\n<p data-start=\"985\" data-end=\"1118\">Todos os produtos s\u00e3o criados com base nas informa\u00e7\u00f5es fornecidas pelo cliente, incluindo ficheiros, imagens e descri\u00e7\u00f5es enviadas.<\/p>\n<\/li>\n<li data-start=\"1119\" data-end=\"1215\">\n<p data-start=\"1121\" data-end=\"1215\">Produtos personalizados n\u00e3o podem ser devolvidos, exceto em casos de defeito de fabrico (n\u00e3o relacionados com erros na submiss\u00e3o da informa\u00e7\u00e3o por parte do cliente).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1217\" data-end=\"1357\">O cliente deve garantir que os ficheiros enviados t\u00eam dimens\u00f5es, formato e qualidade adequados.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1078\" data-end=\"1105\">4. Encomendas<\/h3>\n<ul>\n<li data-start=\"1381\" data-end=\"1455\">\n<p data-start=\"1383\" data-end=\"1455\">Todas as encomendas s\u00e3o processadas ap\u00f3s confirma\u00e7\u00e3o de pagamento.<\/p>\n<\/li>\n<li data-start=\"1456\" data-end=\"1532\">\n<p data-start=\"1458\" data-end=\"1532\">O cliente compromete-se a fornecer informa\u00e7\u00f5es corretas e completas.<\/p>\n<\/li>\n<li data-start=\"1533\" data-end=\"1648\">\n<p data-start=\"1535\" data-end=\"1648\">A AM &amp; AG\u202fPRINTUP reserva-se o direito de recusar encomendas que n\u00e3o cumpram requisitos legais ou t\u00e9cnicos, incluindo, mas n\u00e3o se limitando a: produtos que violem leis ou direitos de terceiros, ficheiros com formatos ou dimens\u00f5es incompat\u00edveis com a produ\u00e7\u00e3o, ou materiais que n\u00e3o possam ser fabricados com seguran\u00e7a ou qualidade adequada.&#8221;<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1392\" data-end=\"1429\">5. Pre\u00e7os e Pagamento<\/h3>\n<ul>\n<li data-start=\"1680\" data-end=\"1783\">\n<p data-start=\"1682\" data-end=\"1783\">Os pre\u00e7os apresentados no site incluem IVA, salvo indica\u00e7\u00e3o em contr\u00e1rio.<\/p>\n<\/li>\n<li data-start=\"1784\" data-end=\"1952\">\n<p data-start=\"1786\" data-end=\"1952\">Os pagamentos podem ser efetuados atrav\u00e9s dos m\u00e9todos dispon\u00edveis no site: MB Way, Multibanco, Cart\u00e3o de Cr\u00e9dito\/D\u00e9bito, Apple Pay, Google Pay.<\/p>\n<\/li>\n<li data-start=\"1953\" data-end=\"2020\">\n<p data-start=\"1955\" data-end=\"2020\">O pagamento deve ser conclu\u00eddo antes do in\u00edcio da produ\u00e7\u00e3o.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1746\" data-end=\"1771\">6. Prazos de Produ\u00e7\u00e3o e Entrega<\/h3>\n<h4 data-start=\"2062\" data-end=\"2087\">6.1 Prazo de Produ\u00e7\u00e3o<\/h4>\n<ul data-start=\"2088\" data-end=\"2263\">\n<li data-start=\"2088\" data-end=\"2190\">\n<p data-start=\"2090\" data-end=\"2190\">O prazo de produ\u00e7\u00e3o pode variar conforme a complexidade, quantidade e tipo de produto. Regra geral, os produtos s\u00e3o produzidos entre 1 a 4 dias \u00fateis ap\u00f3s a confirma\u00e7\u00e3o do pagamento.<\/p>\n<\/li>\n<li data-start=\"2191\" data-end=\"2263\">\n<p data-start=\"2193\" data-end=\"2263\">O prazo estimado ser\u00e1 comunicado ao cliente no momento da encomenda, em casos de prazos demorados.<\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"2265\" data-end=\"2287\">6.2 Envio e Custos<\/h4>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul data-start=\"2288\" data-end=\"2545\">\n<li data-start=\"2288\" data-end=\"2351\">\n<p data-start=\"2290\" data-end=\"2351\">Os envios s\u00e3o realizados por transportadoras parceiras.<\/p>\n<\/li>\n<li data-start=\"2352\" data-end=\"2461\">\n<p data-start=\"2354\" data-end=\"2461\">Os prazos e custos de envio s\u00e3o calculados no checkout, dependendo do tipo de envio, do destino e do peso da encomenda.<\/p>\n<\/li>\n<li data-start=\"2462\" data-end=\"2545\">\n<p data-start=\"2464\" data-end=\"2545\">Os prazos de entrega s\u00e3o estimativos e da responsabilidade da transportadora:<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &#8211; Portugal Continental: 1-3 dias \u00fateis<\/p>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &#8211; Ilhas (A\u00e7ores e Madeira): 3-7 dias \u00fateis<\/p>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &#8211; Internacional (Europa): varia conforme o pa\u00eds.<\/p>\n<p data-start=\"2464\" data-end=\"2545\"><strong>Responsabilidade<\/strong>: a AM &amp; AG\u202fPRINTUP n\u00e3o se responsabiliza por atrasos provocados por transportadoras ou terceiros.<\/p>\n<h3 data-start=\"1996\" data-end=\"2028\">7. Direito de Livre Resolu\u00e7\u00e3o<\/h3>\n<ul data-start=\"2029\" data-end=\"2285\">\n<li data-start=\"2029\" data-end=\"2142\">\n<p data-start=\"2904\" data-end=\"3117\">Nos termos do <strong data-start=\"2918\" data-end=\"2965\">Decreto-Lei n.\u00ba 24\/2014, de 14 de Fevereiro<\/strong>, o consumidor disp\u00f5e de 14 dias a contar da posse f\u00edsica dos bens para proceder \u00e0 resolu\u00e7\u00e3o do contrato, sem necessidade de indicar o motivo.<\/p>\n<p data-start=\"3119\" data-end=\"3161\"><strong data-start=\"3119\" data-end=\"3159\">Para exercer o direito de resolu\u00e7\u00e3o:<\/strong><\/p>\n<ul data-start=\"3162\" data-end=\"3276\">\n<li data-start=\"3162\" data-end=\"3276\">\n<p data-start=\"3164\" data-end=\"3276\">Comunicar \u00e0 AM &amp; AG\u202fPrintUp a decis\u00e3o por declara\u00e7\u00e3o inequ\u00edvoca (carta ou email para <a rel=\"noopener\" data-start=\"3253\" data-end=\"3272\">geral@aeaprintup.pt<\/a>).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3278\" data-end=\"3293\"><strong data-start=\"3278\" data-end=\"3291\">Exce\u00e7\u00f5es:<\/strong><\/p>\n<ul data-start=\"3294\" data-end=\"3491\">\n<li data-start=\"3294\" data-end=\"3418\">\n<p data-start=\"3296\" data-end=\"3418\">O direito de livre resolu\u00e7\u00e3o n\u00e3o se aplica a bens produzidos ou personalizados segundo especifica\u00e7\u00f5es do consumidor.<\/p>\n<\/li>\n<li data-start=\"3419\" data-end=\"3491\">\n<p data-start=\"3421\" data-end=\"3491\">Produtos personalizados j\u00e1 em produ\u00e7\u00e3o n\u00e3o podem ser cancelados.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 data-start=\"2287\" data-end=\"2320\">8. Responsabilidade<\/h3>\n<ul>\n<li data-start=\"3521\" data-end=\"3620\">\n<p data-start=\"3523\" data-end=\"3620\">A AM &amp; AG\u202fPRINTUP n\u00e3o se responsabiliza por danos resultantes do uso indevido dos produtos.<\/p>\n<\/li>\n<li data-start=\"3621\" data-end=\"3755\">\n<p data-start=\"3623\" data-end=\"3755\">\u00c9 responsabilidade do cliente garantir que os ficheiros enviados est\u00e3o corretos, com dimens\u00f5es, formato e qualidade adequados.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2469\" data-end=\"2499\">9. Propriedade Intelectual<\/h3>\n<ul>\n<li data-start=\"3792\" data-end=\"3913\">\n<p data-start=\"3794\" data-end=\"3913\">Todos os conte\u00fados do site (imagens, textos, logos) s\u00e3o propriedade da AM &amp; AG\u202fPRINTUP&nbsp;ou dos respetivos autores, estando t<span style=\"font-style: inherit; font-weight: inherit;\">odos os direitos reservados.<\/span><\/p>\n<\/li>\n<li data-start=\"3914\" data-end=\"3969\">\n<p data-start=\"3916\" data-end=\"3969\">A reprodu\u00e7\u00e3o, distribui\u00e7\u00e3o, altera\u00e7\u00e3o ou utiliza\u00e7\u00e3o dos conte\u00fados sem autoriza\u00e7\u00e3o pr\u00e9via \u00e9 proibida.<\/p>\n<\/li>\n<li data-start=\"3970\" data-end=\"4061\">\n<p data-start=\"3972\" data-end=\"4061\">O cliente deve assegurar que os ficheiros enviados n\u00e3o violam quaisquer direitos de propriedade intelectual de terceiros.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2706\" data-end=\"2724\">10. Resolu\u00e7\u00e3o de Lit\u00edgios e Altera\u00e7\u00f5es aos Termos<\/h3>\n<ul>\n<li data-start=\"4121\" data-end=\"4455\">\n<p data-start=\"4123\" data-end=\"4232\">Em caso de lit\u00edgio de consumo, o consumidor pode recorrer a Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo:<\/p>\n<ul data-start=\"4235\" data-end=\"4455\">\n<li data-start=\"4235\" data-end=\"4314\">\n<p data-start=\"4237\" data-end=\"4314\">Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo (CNIACC)<\/p>\n<\/li>\n<li data-start=\"4317\" data-end=\"4383\">\n<p data-start=\"4319\" data-end=\"4383\">Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)<\/p>\n<\/li>\n<li data-start=\"4386\" data-end=\"4455\">\n<p data-start=\"4388\" data-end=\"4455\">Mais informa\u00e7\u00f5es: <a href=\"https:\/\/www.consumidor.pt\" target=\"_new\" rel=\"noopener\" data-start=\"4406\" data-end=\"4455\">Portal do Consumidor<\/a><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"4457\" data-end=\"4561\">\n<p data-start=\"4459\" data-end=\"4561\">A AM &amp; AG\u202fPRINTUP reserva-se o direito de atualizar estes Termos e Condi\u00e7\u00f5es sem aviso pr\u00e9vio.<\/p>\n<\/li>\n<li data-start=\"4562\" data-end=\"4673\">\n<p data-start=\"4564\" data-end=\"4673\">A vers\u00e3o atual estar\u00e1 sempre dispon\u00edvel no site, com a data de atualiza\u00e7\u00e3o indicada no final da p\u00e1gina.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2706\" data-end=\"2724\">11. Livro de Reclama\u00e7\u00f5es<\/h3>\n<ul>\n<li data-start=\"4708\" data-end=\"4815\">\n<p data-start=\"4710\" data-end=\"4815\">Este estabelecimento disp\u00f5e de Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico, nos termos da legisla\u00e7\u00e3o aplic\u00e1vel.<\/p>\n<\/li>\n<li data-start=\"4816\" data-end=\"4961\">\n<p data-start=\"4818\" data-end=\"4961\">O consumidor pode apresentar reclama\u00e7\u00f5es atrav\u00e9s do seguinte link oficial: <a href=\"https:\/\/www.livroreclamacoes.pt\" target=\"_new\" rel=\"noopener\" data-start=\"4893\" data-end=\"4959\">https:\/\/www.livroreclamacoes.pt<\/a><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2706\" data-end=\"2724\">12. Entidade Reguladora\/Fiscalizadora<\/h3>\n<ul>\n<li data-start=\"4708\" data-end=\"4815\">\n<p data-start=\"4710\" data-end=\"4815\">A atividade desenvolvida \u00e9 fiscalizada pela entidade competente: <strong data-start=\"5076\" data-end=\"5084\">ASAE<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2834\" data-end=\"2880\"><strong data-start=\"2834\" data-end=\"2857\">\u00daltima atualiza\u00e7\u00e3o:<\/strong> 14 de Janeiro de 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Termos e Condi\u00e7\u00f5es 1. Informa\u00e7\u00f5es da Empresa Este website \u00e9 propriedade de AM &amp; AG\u202fPRINTUP, com o NIF 518982327, com sede em Rua do Lomb\u00e3o 380, 4755-445 Barcelos. Contactos:Email: geral@aeaprintup.ptTelefone: 964570598 2. Aceita\u00e7\u00e3o dos Termos Ao aceder e utilizar o site AM &amp; AG\u202fPrintUp, o utilizador concorda com os presentes Termos e Condi\u00e7\u00f5es. Caso n\u00e3o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8618","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/pages\/8618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/comments?post=8618"}],"version-history":[{"count":0,"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/pages\/8618\/revisions"}],"wp:attachment":[{"href":"https:\/\/aeaprintup.pt\/en\/wp-json\/wp\/v2\/media?parent=8618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}